Return Policy

What Is Your Return/Exchange Policy?

We offer a 30-day policy for orders that were our error. Money back guarantee.

(Your Sweatshirt must be unworn, unfortunately since it's custom produced item this can affect our business)

How Do I Return My Order?

Please contact us via email to start a return

hello@uglyuglychristmas.com

Do Restocking Fees Apply If I Cancel, Exchange, or Return An Order?

Restocking fees apply on select licensed items.

 

Do You Provide A Return Label If I Decide To Return A Package?

Ugly Ugly Christmas will provide a pre-paid label for anything that is damaged, miss printed, or defected. For all other cases, return shipping cost are the responsibility of the customer!

What If My Order Is Defective, Wrong Size, or Incorrect Product?

Send us an email with attaching photo(s) and we will send out a replacement within 72 business hours!

EMAIL:hello@uglyuglychristmas.com

Where's My Refund?

Please allow up to a week once order has arrive back in our facility.

Please allow 2-3 buisness days for refund to show up in your bank.